Splash Pass | Mattress Offers

Welcome to celebrate your Splash Pass rewards

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Shop & collect Points

Collect Splash Pass Rewards Points for every* $1 you spend at the Mattress Offers

Enjoy the benefits!

Each time you reach the next level, you’ll enjoy more benefits!

REWARDS	$1-$750	$751-$1750	$1751-$5000	$5k+
Early Sale Access
Cashback As A Store Credit	3%	5%	7%	10%
Monthly Vouchers	$10	$15	$20	$25
Birthday Discount		$20	$20	$20
Level-UP Gifts
Free Xmas Gift
Surprise Rewards

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SignUp Advantages For Users

Offer Valid till 1^st January 2024 To 31^st December 2024

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1000 Points

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Signup Gift As a Coupon Code ^*

$10

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Leave A Products Review Only

1000 Points

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Splash Pass Rewards

Every 100 Points = $1

$10

1000 Points

$20

2000 Points

$30

3000 Points

$40

4000 Points

Find the answers to your questions

What is the Splash Pass Reward Program, and how does it work?

Our Splash Pass Reward Program is designed to reward our loyal customers with exclusive benefits based on their spending. There are four Splash Pass Reward types

As you spend more, you automatically move up to higher Splash Pass Reward tiers, unlocking greater rewards.

How do I join the Splash Pass Reward Program?

When you sign up & purchase at our store, you are automatically enrolled in our Splash Pass Reward Program. There are no additional sign-up fees, and it's free. Your total spending with us determines your Reward level.

What are the benefits of the Splash Pass Bronze Reward?

Customers who sign up will automatically qualify for Splash Pass Bronze Reward (Start From Sign & till $750 in purchases) enjoy the following perks

REWARDS	$1-$750
Early Sale Access
Member's Cashback	3%
Monthly Vouchers	$10
Birthday Discount
Level-UP Gifts
Free Xmas Gift
Surprise Rewards

What additional perks come with the Splash Pass Silver Reward?

REWARDS	$751-$1750
Early Sale Access
Member's Cashback	5%
Monthly Vouchers	$15
Birthday Discount	$20
Level-UP Gifts
Free Xmas Gift
Surprise Rewards

What advantages does the Splash Pass Gold Reward?

REWARDS	$1751-$5000
Early Sale Access
Member's Cashback	7%
Monthly Vouchers	$20
Birthday Discount	$20
Level-UP Gifts
Free Xmas Gift
Surprise Rewards

What distinguishes the Splash Pass Platinum Reward?

REWARDS	$5k+
Early Sale Access
Member's Cashback	10%
Monthly Vouchers	$25
Birthday Discount	$20
Level-UP Gifts
Free Xmas Gift
Surprise Rewards

How do I track my Splash Pass Reward status?

Your Splash Pass Reward status is automatically updated based on your total spending. You can view your current status and benefits in your account dashboard. And You get EMail from us as well.

Can I downgrade my Splash Pass Reward type?

No, the Splash Pass Reward Program is designed to reward you as you spend more, and downgrading is not an option. However, you can enjoy the benefits of your current tier and look forward to upgrading with future purchases.

Do I need to manually renew my Splash Pass Reward?

No, your Splash Pass Reward is renewed automatically based on your spending. As long as you meet the minimum spending requirement, you'll continue to enjoy the benefits of your current Splash Pass Reward type.

What happens if I don't meet the minimum spending requirement?

If your spending falls below the minimum requirement for your current tier, you will still retain the benefits of your existing tier for the next month. To unlock higher benefits, simply reach the required spending level.

Can I share my Splash Pass Reward benefits with friends or family?

No, Splash Pass Reward benefits are exclusive to the account holder and cannot be transferred. However, your friends and family can also enjoy these perks by creating their own accounts and participating in the Splash Pass Reward Program.

How often are the Monthly Vouchers issued, and when do they expire?

Monthly Vouchers are issued on a monthly basis and renew automatically, if needed to. They expire at the end of each month, so be sure to use them before the expiration date to maximise your savings.

Can I combine multiple vouchers for a single purchase?

No, only one voucher can be applied per purchase. However, you can save your vouchers for future transactions, allowing you to enjoy discounts over multiple shopping sessions.

Is there a limit to the number of times I can use my Exclusive Splash Pass Reward Cashback?

No, there is no limit to the number of times you can use your Exclusive Splash Pass Reward Cashback. Feel free to enjoy the cashback benefits on all eligible purchases.

What type of surprises can Splash Pass Platinum members expect?

The surprises for Platinum members vary and may include exclusive product releases, Personalised gifts. We aim to make your Splash Pass Platinum experience truly exceptional.

Can I upgrade my Splash Pass Reward instantly if I make a large purchase?

Yes, your Splash Pass Reward status is updated based on your total spending. If a single purchase brings you to the next spending tier, your Reward will be upgraded immediately.

Can I see the history of my Splash Pass Reward status and benefits?

Yes, you can view your Splash Pass Reward history, including status changes and benefit updates, in your account dashboard. This provides transparency and allows you to track your journey through our Splash Pass Reward Program.

What happens if I return a purchase that contributed to my Splash Pass Reward spending?

If you return a purchase, the corresponding spending amount will be deducted from your total. This may affect your Splash Pass Reward status, and you may move to a lower tier if the return drops your spending below the minimum requirement.

Can I stack discounts and promotions with my Splash Pass Reward benefits?

Splash Pass Reward benefits cannot be combined with other discounts or promotions unless explicitly stated. Check the terms and conditions of specific promotions for more details.

Can I transfer my Splash Pass Reward to someone else?

Splash Pass Rewards are non-transferable and tied to the account holder. They cannot be transferred or gifted to another account.

What happens if I forget to use my Monthly Voucher before it expires?

Unfortunately, expired Monthly Vouchers cannot be reinstated or used. We recommend keeping track of your vouchers and utilising them before the expiration date.

How can I update my contact information associated with my Splash Pass Reward?

You can update your contact information, including contact number and mailing address, in your account settings. Ensure your details are current to receive timely updates and offers.

Can I redeem my Monthly Vouchers for cash or store credit?

Monthly Vouchers hold no cash value and cannot be redeemed for cash or store credit. They are intended for use toward future purchases.

How is the Splash Pass Membership spending calculated?

Your Splash Pass Membership spending is calculated based on the total order amount since you joined our Reward program. It accumulates over time, allowing you to progress through the Reward tiers without the need to start a new each month. Spending will count the actual amount paid in the order. It excludes any kind of discount, rewards and credit used to place the order. (For Example, you place order of $100 and used $10 discount and $20 from the previous rewards balance, than you paying $70 as a final payment in AUD. So the new spending will be consider $70 only and we will calculate that’s the amount for the membership benefits)

Is there a time limit for reaching the next spending tier?

There is no time limit for reaching the next spending tier. Your Splash Pass Reward status is determined by the cumulative order amount, providing flexibility for you to progress at your own pace.

How are shipping fees and taxes factored into Splash Pass Reward spending?

Splash Pass Reward spending includes the total final amount paid in AUD for the order, including product prices, shipping fees, and applicable taxes. All these elements contribute to your overall spending and Splash Pass Reward tier.

Is my Splash Pass Reward spending linked to a specific calendar month?

No, your Splash Pass Reward spending is not tied to a specific calendar month. It accumulates continuously based on the total order amount since you joined the program, providing a seamless and ongoing experience.

Mattress Offers Loyalty Program Key Points

Participation is automatic based on cumulative purchase amounts, qualifying for Bronze, Silver, Gold, or Platinum membership tiers.
Mattress Offers reserves the right to modify, suspend, or terminate the Loyalty Program at any time without prior notice.
Changes to the program will be communicated through the Mattress Offers website, email or other official channels, where we feel more appropriate.
In the event of discontinuation, Mattress Offers is not liable for any loss or inconvenience experienced by members.
Monthly credit vouchers may have specific conditions, such as a minimum purchase requirement.
Members can track their status and benefits in the Membership section of their Mattress Offers account.
For Loyalty Program inquiries, members can contact customer support for assistance.
Benefits, including cashback and discounts, are subject to the terms and conditions outlined by Mattress Offers.
Members are encouraged to regularly review the program's terms and conditions for updates.
Participation in the Mattress Offers Loyalty Program is free, offering rewards as a thank you for choosing Mattress Offers.

At mattressoffers.com.au, we're committed to making your shopping journey delightful and rewarding. The Splash Pass Rewards points are just the beginning of the incredible benefits you'll enjoy. Join now, claim your free Rewards, and unlock a world of savings, exclusive offers, and much more!

Welcome to celebrate your Splash Pass rewards

Create a free account

Shop & collect Points

Enjoy the benefits!

SignUp Advantages For Users

Create Account

Signup Gift As a Coupon Code *

Leave A Products Review Only

Splash Pass Rewards

$10

$20

$30

$40

Find the answers to your questions

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